The Next Revolution Is Going To Be Cultural

The next revolution is not technological, it's cultural and Microsoft's resurgence is a testament to this.

Alongside fostering a growth mindset, Microsoft CEO Satya Nadella emphasized empathy's role in effective communication and relationship-building, thus recognizing it as a key driver of innovation and customer connection.

This push for empathy has never been about better understanding customers' needs.

It has been about creating a more inclusive and understanding workplace where diverse ideas could flourish and people felt safe to take risks.

Technology alone is never the panacea. Understanding human behavior, motivations, and the power of mindset leads to more durable and profound success.

The humans behind the tech matter most.